Upgrade- WASTE OF TIME & PATIENCE

To whom it may concern<br> <br> i am due for an upgrade and decided to go to the N1 City Vodacom branch were a sales consultant named Badroeneesah had me complete all documentation required for the deal of my choice. i then was asked if id like a Samsung Fit(watch) with my upgrade which she told me i could receive with out any extra charge on the monthly rate.i was so overwhelmed i agreed to the offer signed paper work only to be told there wasn't any stock and that she will have to order it from another store promising it would arrive within 2 working days. She also promised that she will call the next day to have us know when it'll be in store. The following day she doesn't call so i decided to call the branch and speak to her,she then promised that it'll arrive on friday and if not she will be able to provide only the phone but at lower rate per month. I then go into the store friday only to be told she isn't working and will only be back the monday i explained to the assitant manager the situation which she is immensley confused by for the deal did not exist on the system and that the sales consultant (Badroeneesah) hads no authority to promise lower rates on deals offered. <br> <br> PATHETIC