LVO
Lize-Marie Van Onselen
1 reviews | Active since Mar 2018
27 Feb 2025, 08:39
Upgrade was done without my concent
A upgrade was done on one of my numbers, and I did not do the upgrade. Please cancel this upgrade, !!! On ***
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
27 Feb 2025, 08:59 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply27 Feb 2025, 08:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
LVO
Lize-Marie Van Onselen's updateReviewer Update
28 Feb 2025, 02:12This upgrade was not canceled as discussed for number *** but just replaced. The contract expiring date is June 2027 now where it was June 2025. I did not upgrade this number because I would loke to cancel the contract completely in June 2025. And now it show 2027. This must be corrected completely not replaced with another deal!
LVO
Lize-Marie Van Onselen's update28 Feb 2025, 02:12
Reviewer Update
This upgrade was not canceled as discussed for number *** but just replaced. The contract expiring date is June 2027 now where it was June 2025. I did not upgrade this number because I would loke to cancel the contract completely in June 2025. And now it show 2027. This must be corrected completely not replaced with another deal!