UPGRADE Under DEBT REVIEW

I am seriously confused by Vodacom's approach to people under debt review.

I can upgrade to an expensive contract with 800min and 10g data with a monthly payment of over R1 500 but I cannot upgrade to a smaller plan of 100m and 1g data. How is this possible, IT MAKES ABSOLUTELY no sense.

My contract is paid monthly via debit order and no payment ever being MISSED.

Can someone please EXPLAIN this to me as your cellphone contract does not form part of debt review it forms part of your monthly expenditure and therefore debt review should not affect it.

I am not applying for a new contract in the contrary the plan I am looking at is cheaper than I am currently paying so WHY would you not allow me to TAKE IT.

ABSOLUTELY RIDICULOUS and not one consultant can provide me with a reason for this.