dM
dorah M

1 reviews | Active since Dec 2014

04 Oct 2016, 16:15

upgrade turn to be new line

<p>my aunt requested an upgrade but she got a new line instead .</p>

0
Replies (2)
Vodacom
Vodacom's reply05 Oct 2016, 07:12
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

dM
dorah M's update10 Oct 2016, 15:11
Reviewer Update

i got a call on thurday and was promised to receive a call on friday and until today i did not get anything .i need feedback urgently please,this has been going on for so long and the call center dont know what they are doing