Upgrade troubles at Vodacom

I will now actively avoid Vodacom at all costs. I processed an upgrade with Vodacom on the 10th of February 2023 for an iPhone 13 model which was within my monthly budget and represented a significant upgrade on my current cellphone.

After being informed that the device was “out of stock” and that I would need to wait between 2 and 3 weeks for delivery, I still had received no communication on the 14th of March 2023.

I have just received a call from Vodacom telling me that the phone to which I have requested an upgrade has been “discontinued” (I mean really!) and that I can have the iPhone 14 at R400 a month more!

Despicable money grabbing and poor costumer service.