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Arie S
1 reviews | Active since Mar 2010
14 Nov 2021, 18:48
Upgrade trouble
I was called by Vodacom to upgrade one of my lines, which went real quick and smooth. A week later I was called again to say my other is eligible for upgrade as well. Somehow when I browse online I seem to qualify for anything from a cheap Huawei phone to an iPhone 13...when I try to swop it for a laptop there is an issue. I have been on the phone for hours... Maybe this will help
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Replies (5)0
Replies (5)
Vodacom's replyOfficial
14 Nov 2021, 20:08 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Nov 2021, 20:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Arie S's updateReviewer Update
18 Nov 2021, 07:30Wow... Still not a phone call or even a text saying when you will call
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Arie S's update18 Nov 2021, 07:30
Reviewer Update
Wow... Still not a phone call or even a text saying when you will call
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Arie S's updateReviewer Update
24 Nov 2021, 21:57I did phone... We're referred to a manager and boom.... NOTHING
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Arie S's update24 Nov 2021, 21:57
Reviewer Update
I did phone... We're referred to a manager and boom.... NOTHING
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Arie S's updateReviewer Update
30 Nov 2021, 07:05Please... Can I get feedback
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Arie S's update30 Nov 2021, 07:05
Reviewer Update
Please... Can I get feedback
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Arie S's updateReviewer Update
23 Mar 2022, 08:02Almost 6 months later... Your sales team knew nothing about the reference you made...please contact me
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Arie S's update23 Mar 2022, 08:02
Reviewer Update
Almost 6 months later... Your sales team knew nothing about the reference you made...please contact me