Upgrade Trouble
<p>According to Vodacom, I can Upgrade one of my contracts on the 21/11/2016. To the device, that I want. Now, today 22/11/2016 - I am not able to. That is unexceptable. The tablet is for my Daughter who is turning 7 on the 24th. I have being trying to do the upgrade, now for a week already. I need someone to contact me ASAP. To sort this out!!!!</p>
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Vodacom's replyOfficial
22 Nov 2016, 15:23Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply22 Nov 2016, 15:23
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,