Upgrade to nothing

<p>I upgraded my vodacom contract 23 October and it was supposed to come into effect 1 November. By 5 November i still have no upgrade, cant load data or airtime and vodacom is no closer to fixing the issue. Calling vodacom Solutions department provided nothing but frustration. next option is to cancel my contract and move my number to a service provider that wants to provide me with service.</p>