1 reviews | Active since Oct 2017
Upgrade to new phone
I upgraded to a new phone. Vodacom is quick to do the upgrade and say that I can have the Iphone8+ 256gb on the upgrade. Now after this is done Vodacom SA does not have stock.... why say I can have the IPhone 8+ on the upgrade and once it is done and a week after the upgrade is done I get notified the devives are not available due to stock shortages. Now I have to wait indefinatly..... that is unfair because according to Vodacom the deal is concluded
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
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Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good day
Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team
Good day
Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team