Upgrade to I-phone 6, phone was damaged

I gave the phone back to the Brooklyn store one day after purchase because it was damaged, and apart from the fact that I had to phone every day to follow up on the status of the phone, it is now three days after I have given it back, that I still don't have a phone! I paid R5 100-00 for the phone, just to have nothing for it up to now.<br> <br> This is bad service and I will definitely not support the Brooklyn Vodacom shop ever again. I am also not leaving it here, because I will be getting someone who knows the Consumer Protecting Act to further investigate what my rights are in under these circumstances.