1 reviews | Active since Jun 2016
Upgrade to a 5GIG contract instead no upgrade done - still on a 2GIG Contract - STAY AWAY FROM VODACOM ONLINE - PART 2
<p>The Incompetence of this service provider just never ceases to amaze - The Staff is a story for another time. Spoke to a Person at Upgrades - Very helpfull (First staff member that actually has been helpfull) Our whitty friends at vodacom changed my contract from a 5GIG Line to 2GIG Line without my conscent in MID JUNE - I just upgraded from a 2gig to a 5 gig on the 25th of may??????? - JUST CATCH A WAKE UP AND START TO DELIVER SOME FORM OF SERVICE - Why would you do this? I did not ask you to. Now I have to wait 36 Hours so someone can phone me to probably tell met the System is down - TIA</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Are You AWAKE??????
Are You AWAKE??????
