1 reviews | Active since Dec 2016
Upgrade to a 12 month contract and contract end date is wrong
<p>On 19/03/2017 i went in to a vodashop Three rivers were i upgraded to a 12 month contract on ********** 437 my Quotation number 1- ********** ********** my account I ********** -4 my id ********** 043088 i tookout a 3 Gig Data contract for 12 months but when i went and looked on my Contract end date on my vodacom account it shows 26 March 2019 in stead of the correct date which should be 26 march 2018.</p> <p>NB If thy cannot fix this i will want them to cancell the contract also if i asked when my next upgrade will be i do not get an answer.Please this is urgentthank you</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
