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Esmarie D

1 reviews | Active since Dec 2018

29 Jul 2022, 14:08

Upgrade through app is a total disaster

Utterly shocked with upgrade process. Phone lying with RAM courier for a week now and still waiting for vodacom to phone me!!!!!

0
Replies (1)
Vodacom
Vodacom's reply30 Jul 2022, 09:42
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team