UPGRADE STILL UNRESOLVED

STILL A VERY UNHAPPY CUSTOMER, VODACOM MUST GET THEIR ACT TOGETHER. If it were not for customers they would not had a business, but the way the customer are dealt with is appalling. All i do is complain to get a matter corrected, i feel i'm not heard, it's like a customer is not loud enough to make Vodacom realise, they would not be in business if it were not for customers. The greatest irritation is that automatic responses. Its like you deal with a robot.