IC
Ilana C
1 reviews | Active since Jan 2020
07 Feb 2020, 14:29
Upgrade still not sorted out, after 112 DAYS!!!!
12 October upgrade - Still not sorted out.
Vodacom owns me R500, nobody has contacted me. I (My Husband) have contacted more than 50 TIMES!!!!!!!!!!!!!!!!!!!!!
How is this possible?
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Vodacom's replyOfficial
10 Feb 2020, 08:35Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
Vodacom's reply10 Feb 2020, 08:35
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team