1 reviews | Active since Jul 2011
Upgrade STILL not as discussed
I did an online upgrade with a lot of problems. Yesterday the upgrade kicks in WITHOUT AGREED upon sms'ses. In fact, I had to call and Hello Peter to get the data. This morning when i call, I was told the sms'ses cannot be loaded?? plse explain.
Yes, I am at work, i need to send a client an sms and now I cannot do so ...
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Esther
As discussed this matter has been resolved.
Regards,
RJ
Dear Esther
As discussed this matter has been resolved.
Regards,
RJ