Upgrade service is pathetic
<p>Alright so i am overdue on my upgrade contract ... i phone Vodacom, innitially they throw me around with different numbers i need to call for upgrade packages. After two days of struggling, an operator finally gives me two phone options, which are worse than my existing Samsung S4 device, that for R800 per month. I've been a vodacom customer for around 2 years, paid my monthly instalments ... with previous troubles being taken offline for 'not paying my service' .... after i arranged with Vodacom, offline for approx 3 weeks. Way to go Vodacom ... clearly you don't deserve 24 months worth of income from me. Shove your cellphones and service up your ass, my contract ends August .... then i'm not paying one cent on you again. What a bunch of *********** *****s. Have a nice day</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
