LL
Lehlohonolo L

1 reviews | Active since Feb 2018

07 Feb 2021, 09:32

Upgrade ****

Can Someone at vodacom please explain to me how you guys, do upgrades because I am highly irritated. You guys are still debuting me for my previous contract and I am not planning on paying until someone explains to me why that is!!! To anyone planning on a future upgrade with this company and know nothing about it please don't even waste you efforts go somewhere else!!!! You guys have telephonic recordings of what happened when I took out my contract sort it out!!!

0
Replies (2)
Vodacom
Vodacom's reply07 Feb 2021, 16:10
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
LL
Lehlohonolo L's update11 Feb 2021, 13:28
Reviewer Update
Someone called me to fish out information from me but I have not received assistance ever since, can you guys sort this out as quickly as possible before I get a bad credit because your busy ******** me!!!! Instead your telling me to pay for something I'm not liable for.