Upgrade riversal struggle

<p>I did an upgrade with vodacom online on 2 June 2016. For a samsung S7. There was something wrong with the phone and i phoned them to send it back. On 21 June 2016 at 15:35 RAM couriers came and pick the phone up. On 28 June 2016 i was on the phone with vodacom for more than 20 min because i been through from one department to another. Finally i spoke to a lady and she told me that Thabane will phone me back because at moment he was on lunch it looks like he is still on lunch because he hasn't phoned me back. On 29 June 2016 RAM couriers phoned me and told me they will do a delivery the following day which was 30 June 2016 and at 18:00 on 30 June 2016 they delivered 2 D link bluetooth speakers. I am still waiting for the call back from Thabane because i dont know what is happening with the phone.</p>