upgrade reversed
<p>I did an upgrade online on the 01/09/2016 the phone was not delivered because the consultant put the postal code as my street number. The handset was returned to Vodacom. Untill now I am struggling to get the upgrade reversed, The lady Xandile keep telling me she will call me back just to get rid of me.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,