UPGRADE REVERSAL REQUEST FOR THE 4TH TIME PLEASE !!!!!
My contract was upgaraded to 2022 without my knowledge. Please reverse the upgrade and let me cancel it when it comes up for cancellation.
This is the 4th time that I am requesting this to be attended to but noone is attending to same.
I am a very loyal client of Vodacom and do not deserve to be treated so badly by Vodacom.
Your urgent attention would be greatly appreciated.
Nester
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Vodacom's replyOfficial
27 Nov 2019, 11:13Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
Vodacom's reply27 Nov 2019, 11:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team