Upgrade reversal
<p>Hi,</p> <p> </p> <p>This is my second post on hello peter. Took a week to reverve my upgrade. I upgraded to LTE WiFi and was presented with false information hence my reversal. 1- ********** 1542 that is my call ref. Still waiting for you to come collect your router(it's been a week and a half). your policy states that i have 14days to return the product. i did my part, please do yours. My husband and his employees have contracts with Vodacom, we'll not for long that i can assure you. i hand endless hassels. i just receive a statement for R415(for what) Handset installment(what handset) i do not have anything with Vodacom anymore expect this router and my Data bundle (Month to Month).</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
