BB
Barenda B
1 reviews | Active since Dec 2022
07 Dec 2022, 15:00
Upgrade reversal
I have requested an upgrade to be reversed since September 2022 and it has been 3 months and they did nothing. I am becoming very agitated regarding the matter as I have been paying extra for their mistake. Can anyone at Vodacom please reverse my upgrade on ***
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Vodacom's replyOfficial
08 Dec 2022, 07:52Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply08 Dec 2022, 07:52
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team