UPGRADE REQUEST DELAY

<p>I'm eligible for an upgrade on the 3 Oct 2016. I've contacted Vodacom to upgrade. Vodacom approved the upgrade and tell me the product will be delivered in 3-5 working days. I've requested on the upgrade last week - the lady told me that the device was supposed to be with me by then. After that, I was going to Cape Gate Vodacom. They told me that they have to do a credit check, and this must be finalised before they can do the upgrade. Up until now, I didn't received the device nor a reply on the upgrade! This is totally unacceptable and BAD service! I have 3 contracts with Vodacom, one is already expired that I'm going to cancel, as well as this current "upgrade" contract. The other contract will also be cancelled as soon as the contract expire. I will NOT recommend Vodacom to anybody!!!!!!!! No Feedback, BAD administration, BAD customer service and BAD accounts!!!!!!!!!</p>