Upgrade processed without confirmation
I called in for a quote on a upgrade vodacom to process the upgrades after 3 calls where made to cancel the quote. Irate to say the least 1 hour 15 minutes on a call that I’m paying for still no response
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Vodacom's replyOfficial
31 Jul 2018, 15:55Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply31 Jul 2018, 15:55
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,