MR
Milan R
1 reviews | Active since Jul 2016
20 Jul 2016, 06:36
Upgrade problems Take 2
<p>After been contacted by Vodacom Social Media customer care, I was promised to be contacted by someone in billing to sort out the contract migration. this has not happened and with the end of the month approaching I would like to sort this out. </p> <p>On the plus side i was gifted a 2GB data bundle as compensation for not being migrated to a 2gb contract.</p> <p>Please see original complaint below:</p> <p>https://hellopeter.com/vodacom/reviews/upgrade-problems-6- ********** </p>
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
20 Jul 2016, 07:08Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply20 Jul 2016, 07:08
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,