1 reviews | Active since May 2014
Upgrade Problems
<p>I went for my upgrade about a month ago, but ever since then, all I experienced was issue after issue. First my sim swap did not go through, I had to wait 2 days. The extra device that I received is still inoperable. I was told it would take a month before it will work. Now this morning my sim card is completely disconnected and this is the last straw. If this is not sorted out by end of this bussiness day, I will have to finally cancel my dealings with Vodacom after over 10 years. A phone is no good if it can't even phone</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
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Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
