Upgrade problems

<p>Yesterday I talk online to Lindiwe about a upgrade on a flexi 200 contract she offered me a deal on a Vodacom tablet 10 x2 with a internet starter pack and 1 gig data pm.for R.198 pm. I agree on the deal then the connection was interrupted and I request a call back online. Denver call me back and told me I was only due for upgrade today but that he will call me back, he did but today he told me that he cant give me that deal and that its much more now. Is this the way to treat a 17 year customer with 6 contracts. I had similar problems 3 months ago and it was never fixed so I think for every new customer vadacom get 2 old ones move.</p>