Upgrade Problems
I have been a loyal customer of Vodacom for more than 10 years now. I am due for an upgrade and with no success am I able to upgrade. Call Centre doesn't answer, website is a walking failure, call back does not happen and the live chat is unavailable. So do they want my business or not? Maybe time for a change!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,