1 reviews | Active since Nov 2013
Upgrade problem and general service
<p>Did a upgrade and started with a sim swap problem were it took 2 days to fix. Now my numbers shows private number when i make calls and have not been fixed for 4 days. The general agents cant help and you have speak to a team leader every time. They like to put you on mute hald for around 15min at a time. Everything have been changed on my account after being with vodacom for around 12 years and having 5 contracts with them.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
