Upgrade online: 24 hour delivery is outright lie

<p>A weekend and 48 hours have gone by since I requested a call back from Vodacom, no call. A weekend and 48 hours have gone by since I upgraded online and received a confirmation email with an order number and details of the transaction. Nothing has been delivered to me. I am appalled at the poor service. I tried to go on to the website to find an email address, all links that say "email us" takes you to the help/FAQ page online. There is no option to send an email, or any information regarding online upgrade queries. I specifically upgraded online because of the disgusting service at my local Vodashop (Brooklyn Mall). What a mistake this was. How on earth do I get into contact with you people? I never get proper assistance when I call 082111. I am begging you, on my knees, to help me. What do I need to do? </p> <p> </p> <p>A Bauling </p> <p>Order Number: VODACOMONLIN- ********** ********** 15</p>