1 reviews | Active since Jul 2019
Upgrade on Line
On the 1st of September we did an upgrade on line we received the new phone but on the 1st of October I saw the upgraded the wrong number so I phone vodacom and got to a guy that helped us to upgrade the correct nr he then said we need to phone the upgrade line and demand that the take the phone back we phone the upgrade on line and they said it will take 7-14 working days to investigate. Now it is day 15 and no one called is at all we are still waiting and who is going to pay the bill since we gave them the correct nr to upgrade.
At this moment I wish I never did an upgrade and just canceled my contract with them. This is the 2nd time that they *****ed up
Best regards,
Best regards,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, your query has been resolved.
Regards
Vodacom Consumer Website Team
Best regards,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, your query has been resolved.
Regards
Vodacom Consumer Website Team
Best regards,