Upgrade on 08/05/2017

<p>On the 08/05/2017 I phoned in to Vodocom to confirm my upgrade. They said I could upgrade. On Tuesday 09/05/2017 I received my pakage and to my dissapointment it was only the Samsung S8 accesories not the phone. I phoned them to ask what now they send the courier to picked it up on 10/05/2017 wich was the Wednesday since then I struggled with them with the upgrade. Everyday I ask what then they say that the warehouse must make sure that it is back and then we can redo the upgrade. Well I just phoned in again 19/05/2017 and according to them it is not yet back at the warehouse but when I give the tracking number V2P ********** it shows it is there but they did not booked it back again it so frustrated cause where is the customer service when you need that. On Wednesday 17th they said they would call me after 13:00 and I'm still waiting for that call now my only option is to come to Helo Peter to help me sort this out</p>