1 reviews | Active since Oct 2015
UPGRADE OF CONTRACT. LG PHONE STOPS WORKING
I've upgraded on the 13th of September, It's going on 2 months and I've had 10 days worth of use of the phone. Vodacom sends it in for REPAIRS and DOES NOT REPLACE IT!!!!! LG AND VODACOM NEED TO SORT THIS ISSUE OUT. REPLACE THE PHONE AND PROVIDE ME WITH FEEDBACK IMMEDIATELY....<br> <br> I'M ABSOLUTELY SICK AND TIRED OF HAVING TO FOLLOW UP WITH VODACOM CONTINUOUSLY. I'VE LAID COMPLAINT AFTER COMPLAINT WITH NO RESPONSE. WHY THE HELL SHOULD I BE PAYING FOR A PHONE THAT'S NOT IN MY HANDS???<br> <br> THE PHONE HAS GONE IN FOR REPAIRS TWICE ALREADY AFTER 10 DAYS OF USE... SO WHAT AM I PAYING FOR?????? <br> <br> THE MOST PATHETIC SERVICE EVER!!! <br> <br> THIS INCIDENT WILL MAKE ME CHANGE SERVICE PROVIDEERS... I ADVISE PEOPLE AGAINST USING VODACOM. THEY QUICK TO TAKE THE MONEY FROM YOUR ACCOUNT BUT NOT QUICK TO SORT OUT A BROKEN PHONE!!!!!! LG REPLACE IT, VODACOM SORT YOUR **** OUT. IT'S PATHETIC AND ABSOLUTELY UNACCEPTABLE.
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
