Upgrade.... now NO PHONE!!!

Item: Vodacom
Rating: 1
Author: MArile G

<p>After upgrade my number got switched. And now its not functioning at all. Many sim swaps, and official complaints later and still no respond from vodacom. Its been 2 weeks. I am waiting in suspense for any feedback. </p>

Helpful (0)

Replies (3)

Vodacom's replyOfficial

15 Jul 2016, 04:40

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom's reply15 Jul 2016, 04:40

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

MArile G's updateReviewer Update

15 Jul 2016, 04:46

Due course.... this should be good

MArile G's update15 Jul 2016, 04:46

Reviewer Update

Due course.... this should be good

MArile G's updateReviewer Update

19 Jul 2016, 10:55

still no response.... this is unacceptable

MArile G's update19 Jul 2016, 10:55

Reviewer Update

still no response.... this is unacceptable