UPGRADE NOT LOADED

I have been trying since 17 July 2017 to finalized my upgrade but with no success, Lindi Dhlamini from the CEOs executive team phoned me and emailed me with a possible reimbur*****t for waiting almost six months yes six months to finalize the upgrade, she asked that I respond to her email but gues what I keep on being rejected by the server and when I read the fine print it says it’s only for internal correspondence. So I ask myself these questions: 1. Is Vodacom stafff just incapable

2. Is this done on purpose to frustrate the customer and hoping he will just disappear

3. Are they unwilling to admit that they made the mess and do not want to take responsibility

4. By posting this regularly on HELLOPETER they just do not care about their reputation.

4. Is this the classical example of David and Goliath, we know from newspaper articles that this is how Vodacom treat their staff and I refer to the please call me saga

5. The executives at Vodacom do not perform oversight duties and therefor do not know what the call centre staff get up to.