Upgrade not Honoured

My Wife app**** for an upgrade in March 2016 which would be effective April 1st 2016. On the 1st the contract was not in place yet, no data no minutes. When calling on the 2nd they allocated the minutes portion only on the 3rd April. Since that day we have been calling and speaking to call center managers that has promised that the DATA would be allocated immediately . Today is the 10th and its 18h00 and i still have no DATA.This is just a dont care attitude from call center and its management. Service no longer exists.<br>