1 reviews | Active since Oct 2015
Upgrade not done corectly
Good day Again it looks like the consaltant that help me did not do his job. I have asked him about the activation of my 4G network and he told me it will be activated. I did a google search on how to know if my phone is on 3G or 4G. Google told me it should show on top of my screen, and it does not. Then I look at my settings network and there it is also 3G. Since June 1st till now no 4G and I am paying for what?.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good day
Thank you for you feedback and conversion.
Regards
MK
Good day
Thank you for you feedback and conversion.
Regards
MK