1 reviews | Active since Apr 2017

04 Apr 2017, 09:46

Upgrade not done, completely ***********

<p>This is now the third time I've contacted Vodacom and the second posting online. Suddenly the device I ordered isn't available so who knows how long I will have to wait to get it. No one can say, no one notified me of this delay, no one notified me that the order hasn't even been processed. Now I've had to settle for something I don't want due to time contraints and the complete disregard of the Vodacom staff. There was a reply posted to my previous complaint saying someone would contact me... complete BS!!! No contact from them, I've had to run around after them just to deal with **** attitudes and even worse service. LIVID!!!! Getting rid of this s***t.</p>

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Replies (1)
Vodacom
Vodacom's reply04 Apr 2017, 10:44
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team