sN
shane N

1 reviews | Active since Feb 2014

06 Dec 2017, 10:44

upgrade not delivered been waiting a year and still they debit my account , no accountability

upgrade not delivered been waiting a year and still they debit my account , no accountability. absolutely useless

0
Replies (3)
Vodacom
Vodacom's reply06 Dec 2017, 11:54
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply11 Dec 2017, 07:59
Official

Dear client,

We thank you for bringing it to our attention and do apologise for the inconvenience.

Please refer to the email which we have sent for feedback on this correspondence.

Warm regards,

SS

Vodacom
Vodacom's reply11 Dec 2017, 10:46
Official

Dear client,

Please refer to the email which we have sent for feedback on this correspondence.

Warm regards,

SS