JK
Jacques K
1 reviews | Active since Jan 2017
02 Jul 2022, 09:20
Upgrade not completed, paying more.
After my upgrade my recurring 5Gig data bundle has been removed. I did tell them this would happen but they insisted it would not. Now I am paying more for less for an Upgrade? Still waiting for the upgrade consultant to phone me more than a month later. Great service thanks
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Vodacom's replyOfficial
02 Jul 2022, 10:55Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Jul 2022, 10:55
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team