MH
Marco H
1 reviews | Active since Sept 2011
09 Mar 2016, 18:25
UPGRADE-NO RESPONSE
I app**** for an upgrade on the 7th March, received a email stating I will receive a call back with 24hrs. No call, no feedback. Called the call center and an automated voice says due to unforeseen circumstances the call centre is closed. Pathetic service considering I would like to renew my contract with them.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
10 Mar 2016, 08:46Hello Marco#1,
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Vodacom's reply10 Mar 2016, 08:46
Official
Hello Marco#1,
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team