UPGRADE - NO RESPONS

We went to Vodacom Vaal Mall at the end of January 2015 to upgrade our phone. After two weeks they call us to come and get our tablet. On our arrival we discovered that it was the wrong tablet. The one that we wanted was out of stock. So we had to wait again for stock. Its now more than a month later and on Saturday the 28 of February we went back to the shop to enquire about the tablet.<br> The lady at the front desk was very unhelpfull. She said that the tablet is on back order. We asked what needs to be done now. Her answer was that she's sorry but she don't know.<br> We are going overseas and need proper service before we go.