1 reviews | Active since Dec 2014
Upgrade nightmares again!!
<p>On the 24th of November a guy by the name of Kamalan from the upgrades department phoned me to upgrade my phone. I had chosen the phone and he had sent it for delivery. When I had received it they had given me the wrong sim card size. So i can't even use this phone.I had phoned Vodacom and they had suggested that I buy a nano sim card. Why should I bear the brunt of their mistakes?! Every time I upgrade I have to tolerate their disgusting service and end up paying extra. I'm not desperate for Vodacom to be my service provider. Someone better deal with Kamalan and other agents like this. Vodacom can take their phone back and I'll be glad to cancel my contract with them...I really don't deserve to be treated like this!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
