LJ
Laylah J
1 reviews | Active since Aug 2020
11 Aug 2020, 17:39
UPGRADE NIGHTMARE!!!!!!!
Upgrading a contract with Vodacom is a complete nightmare. The customer service is shocking & nobody takes responsibility for any mistakes they make. Better to change to a different network to avoid the stress of dealing with Vodacom!!!!!!!!!
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Vodacom's replyOfficial
12 Aug 2020, 07:21Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Aug 2020, 07:21
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team