Upgrade Nightmare!

<p>I've had three contracts with vodacom over the past 10 years and this is the last!</p> <p>I upgraded my contract at the end of February 2017. I was promised 1GB promotional data a month for the next 24 Months which I still have not received once! Not only that, I was given 5 GB of "promotional data" in March because I upgraded. I phoned to query where the additional data comes from as I did not purchase it on 01/03/2017 and was told it was promotional and I would not be charged. I checked my invoice again and I was still being charged for it. I called again on 06/04/2017 and was told I was not being charged, even received 1 GB of data as a goodwill gesture. I checked my invoice again about a Week later and I was still being charged for the "Promotional" 5 GB of data. I called again and never received feedback. My Debit order went off my account on 29/04/2017 and of course I was charged R400 for promotional data which I never purchased or asked for. I have two other contracts that are due for upgrade this year and I will not be renewing those contracts if this is how you do business. I am still waiting for my 1 GB data that I was supposed to be receiving from March this year. So not only do you owe me a R400 refund, but you owe me 2 GB of data for March and April 2017!!</p>