1 reviews | Active since Dec 2011
upgrade nightmare
<p>Posted on the 27th my complaint regarding my distaster upgrade experience and to date NO VODACOM CONSULTANT has contacted me although their reply was that someone would. I have 4 contracts with them but obviously I am not important enough to be valued as a customer by them. Any other time that I have posted a compaint regarding bad service with a company I have been contacted the same day and the problem sorted. How disgusting that Vodacom don't have a problem with a bad review.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Heard the above 3 times and so far nothing. Typical Vodacom. Customers are NOT valued
Heard the above 3 times and so far nothing. Typical Vodacom. Customers are NOT valued