Upgrade nightmare

<p>After being very happy Altech Autopage customers for a decade we have had our accounts moved to Vodacom. Despite all the hype, Vodacom is NOT S.A's best network because a simple upgrade has been turned into a nightmare month long process. After trying to upgrade online (told a consultant will call back 3 times-never happened) to arrogantly being told we couldnt afford most phones because according to Vodacom accounts dept. we were blacklisted (ran a specific credit check myself to check ***-turns out its another lie) to now being told one of the few phones Vodacom will so kindly agree to upgrade to is out of stock, and theres no idea when stock will be in. Really???? And lets not forget how much more expensive Vodacom is on their contracts, while I always thought this was fair for their perceived excellent service, I now feel this is just another SA company *********** its customers for max. profit while providing min. service. </p>