Upgrade nightmare

<p>I was supposed to get 15GB of data once off with my upgrade. I phoned on Friday got passed around a few times and gave up. I phoned again today was put through to accounts and then to upgrades. The last person I spoke to said she has never heard of it before. I told her it is on your website and she said well as long as it is there. They don't know the product, they can't tell me who I must speak to. I am dissapointed in myself at this point for not cancelling this time around. My husband upgraded with MTN it was a breeze and everything is in order. Can't believe I have to put up with this for another 2years.</p>