Upgrade nightmare

I called Vodacom to cancel my contract three weeks ago and the consultant then told me about the Vodacom tablet contract which I took up, this includes, vodacom tablet, 500MB data and 100 SMS's. There was confusion with the delivery, initially RAM could not get hold of me and then vodacom gave them a wrong alternative cellphone number. Failing to get hold of me, the tablet was returned to Vodacom. On the first April I have R135 and 100 SMS's loaded on my phone, which I never signed up for. I called Vodacom to sort this our and a lady said she will log a service call as the consultant who assisted me initially is on leave. I then recieved an sms to confirm that I have upgraded to TopUp 135. Nooo, this is not what I asked for. I called the *** number and waited 30 min yesterday only to be put on to another deparment and waited another hour. Someone needs to sort out this mess. I need to have the tablet, with 500MB and 100 SMS's and nothing else.